Encountered the Home is Currently Unavailable error? In this guide, I will discuss why this problem occurs and what you can do to fix FireStick Home is Currently Unavailable error.
The solutions provided here will work on all other Amazon Fire TV devices including FireStick 4K Max, FireStick Lite, FireStick Cube, and more.
This FireStick error message goes like this: “Home is currently unavailable. A network error has occurred. To check the connection on your Fire TV, go to Settings > Network and follow the instructions. If the problem persists, please contact Amazon Customer Service.”
You’d see this error message on the screen along with the Home and Settings ⚙️tab on the main menu bar. Everything else will be black on the screen.
If you are wondering how do I fix FireStick home is currently unavailable, you’re not alone. This problem is more common than you’d think. Every FireStick user faces this problem some time or the other.
I have encountered this error quite a few times myself. So, I have decided to dig deeper to find its causes and their solutions.
What Causes the Home is Currently Unavailable on FireStick Error?
First, we’ll look at what’s causing this problem on the Fire TV devices, and then we’ll look at how to fix it.
Here’s a comprehensive list of the most probable causes:
1. Internet Connection:
The Amazon FireStick, as we all know, requires an Internet connection to function. It’s possible that your Wi-Fi connection is weak if you see the “Home is currently unavailable” error message.
2. Problem with HDMI Port:
An HDMI port connects the FireStick to your TV. That port may be broken. You may face a range of problems as a result of this. The “Home is currently unavailable” error message is one of them.
3. Outdated OS:
Amazon releases new software updates for FireStick on a regular basis. These updates include changes that help FireStick to run more smoothly by preventing apps from crashing and removing redundant features and issues from prior versions. As a result, without software updates, the “Home is currently unavailable” message may appear.
4. Problems with Registration:
If you want to get the most out of your FireStick, you’ll need to register it. Registering will give you access to all of Amazon FireStick’s latest software and features. Apps may stop functioning and you may be unable to install new apps as a result of your FireStick being outdated. Most importantly, you may receive the notice “Home is currently unavailable.”
5. Excessive Apps:
You may have loaded your FireStick up with loads of apps. The FireStick has a limited storage space of just 8 GB, which isn’t much. If you end up installing too many apps, your FireStick will begin to malfunction, and you may receive an error message saying “Home is currently unavailable”.
How to Fix Firestick Home is Currently Unavailable Error
I’ll start with the simplest solution and work my way up to the most complicated one. So, try them one by one until you find Amazon Fire Stick Home is currently unavailable Fix for yourself.
1. Reconnect to the Internet Connection
Sometimes, all you need to do is reconnect to the Internet to fix Amazon Fire Stick home is currently unavailable. For that, simply do the following:
1. Select the Settings (gear icon)⚙️option on the home screen
2. Choose Network
3. Select the Network you want to connect to
If your Internet won’t connect to your FireStick, check out our guide on How to Fix FireStick not connecting to WiFi
2. Check Wireless Signal Strength
If reconnecting doesn’t help, make sure your Fire TV is receiving a good signal.
Here’s what you need to do to check the wireless signal strength on your FireStick:
1. Select the Settings (gear icon) ⚙️option on the home screen
2. Choose Network
3. Highlight the Network you want to connect to. Then, press the Play/Pause 
button on the remote.
4. You will see the connection status of the Wi-fi.
3. Restart the FireStick Device
“Have you tried turning it off and on again?” We’ve all heard it. It’s usually the first step in troubleshooting any technical issue. Why? Because it works.
It’s actually rather simple: when you restart your device, all of the data in RAM is erased. All previously operating app fragments are discarded, and all currently open apps are closed.
When the FireStick reboots, the RAM is “cleared,” so you’re beginning with a clean slate.
HERE
is a detailed guide on how to restart FireStick.
Below are the steps to restart FireStick:
1. Select the Settings (gear icon) ⚙️option on the home screen
2. Choose My Fire TV
3. Scroll down and select Restart
4. Click Restart again
Alternatively, you can disconnect power from the Fire TV Stick and TV for 20 seconds, then plug it back in to restart your device:
4. Reset All your Network Device
Resetting the network devices can remedy any temporary glitch in the connection. Unplug your wireless router, modem, and any additional wireless access points you may have.
Before re-plugging them in, wait about 10 seconds. This will allow the WiFi to establish a strong connection with your FireStick.
5. Try a Different HDMI Port
If you face this problem rather frequently, a faulty HDMI port may be the culprit. In that case, you may need to try a different HDMI port on your TV
6. Update The FireStick Software
The “Home is currently unavailable” could be caused by a bug in the Fire TV OS. Surprisingly, making sure the FireStick is updated can fix home is currently unavailable on FireStick problem.
To update the Fire TV Stick, follow the steps below:
1. Select the Settings (gear icon) ⚙️option on the home screen
2. Choose My Fire TV
3. Click About
4. Now, select Check for Updates
5. If there is any update available, it will automatically start downloading.
6. Click Install Update and wait for it to be updated.
7. Check For Amazon Service Outage
When there is an issue with Amazon’s services, this “Home is currently unavailable” error can occur. Verify that the issue isn’t a widespread one on Amazon’s end by going to downdetector.com
If a large number of other users are having the same issue, you’ll just have to wait till Amazon resolves the issue.
8. Deregister & Reregister Amazon Account
Sometimes, de-registering the device can help resolve this issue. Here’s how you do that:
1. From the FireStick Home screen, select Settings ⚙️
2. Select Account & Profile Settings
3. Click Amazon Account (Hello, Top TV Tips in our case)
4. Select Deregister
5. Confirm by selecting Deregister again.
6. Then, to re-register the device, simply sign back in using your Amazon account.
9. Replace the HDMI Cable
Check the HDMI cable for any incision or damage. If the cable is damaged, you need to replace the HDMI cable.
10. Use an Ethernet Wired Connection
In most cases, a wired connection is substantially faster than a wireless one. Moreover, it ensures there are no physical obstacles between the device and router.
The Wi-Fi signal is weakened by a variety of electrical and mechanical obstructions.
11. Factory Reset Your Device
This is the last resort if none of the other solutions work; however, you should first attempt the other options before proceeding.
Resetting FireStick to factory defaults will delete all downloaded apps, media, and accounts, among other things. Therefore, always take a backup before performing a factory reset.
Here’s our detailed guide on how to reset FireStick: Reset FireStick with or without Remote
Simply follow the steps below to factory reset your FireStick:
1. From the FireStick Home screen, select Settings ⚙️
2. Click My Fire TV
3. Choose Reset to Factory Defaults
4. Click Reset to confirm
12. Contact Amazon Customer Support
If Factory reset also can’t fix the Home is Currently unavailable on FireStick error, then the issue could be more serious than a little hiccup.
You can get a thorough examination of the situation by contacting Amazon’s customer service. They could ask you to return the Fire Stick for testing.
Here are a few ways you can contact the Amazon Fire Stick Customer Support:
Amazon Fire Stick Customer Service Phone Numbers:
United States: 1-888-280-4331
Canada: 1-877-586-3230
United Kingdom: 0800 279 7234
Amazon Fire Stick Customer Service Chat Pages:
United States: https://www.amazon.com/hz/contact-us
Canada: https://www.amazon.ca/hz/contact-us
United Kingdom: https://www.amazon.co.uk/gp/help/customer/contact-us
Amazon Social Media Accounts for Customer Support:
You can also contact Amazon customer care through social media. To file a complaint to their support-dedicated accounts, all you need is a Facebook or Twitter account.
Amazon Help Facebook Page: https://www.facebook.com/AmazonHelp
Amazon Help Twitter Page: https://twitter.com/AmazonHelp
Summing Up
So, these are the solutions to on how to fix FireStick when it says Home is currently unavailable.
These are fairly easy fixes. Usually, restarting the FireStick does the trick for us. Let us know which method worked for you by commenting down below.
Hi, I am Alyssa! I am a tech enthusiast and a blogger. I have been using Kodi and FireStick since 2016. I wanted to share my latest tech discoveries and knowledge with the World, which led me to start this blog in 2021. I post in-depth how-to guides for FireStick devices & Kodi in a way that is easy to understand for people of all ages. Thanks for stopping by!
